Hotel Casa Maya – A Favorite for Families in Cancun
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Key details
About the Hotel
Boulevard Kukulcan Km 5.5. Zona Hotelera, Cancun, 77500,
-
Steps from Playa Langosta
Great
8.0
/10
4.0
/5
Loved by Hotel Casa Maya guests
Really good customer service
Spacious, clean rooms
Fantastic kids' program
Pristine beach
"Very spacy room."
Alwin from Colombia
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"The beach is great and just next to the rooms!"
Bogaert from United Kingdom
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"The water park was a huge hit for both kids and adults."
Brey S
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3-star all-inclusive beachfront resort with a water park in Cancun's Hotel Zone
Amenities & Beach
The hotel sits on over 2391.98 yd2 of white sand beach facing the Caribbean Sea. Guests have access to two outdoor heated pools, one for adults and one for children, with pool/beach towels and sun loungers provided. The property also offers a spa lounge/relaxation area, a public bath, and a fitness center.
Accommodations
The hotel provides spacious, air-conditioned Junior Suites with kitchenettes and private bathrooms. Each room includes a flat-screen TV with cable channels, a balcony or terrace, and a sitting area with a sofa. Some rooms offer ocean views, and all have wardrobes or walk-in closets and tile or marble floors.
Dining & Bars
Two gourmet restaurants serve international and traditional Mexican cuisine, plus a buffet and a snack bar. The bar is open for drinks, and room service is available 24 hours. Guests can also find a kid-friendly buffet and special diet meals on request.
Family & Water Park
The Chaac Water Park has fun slides and a children's play area, open daily for family aquatic adventures. A daily activities program includes entertainment staff, live sport events, bingo, aerobics, and happy hour. The hotel also has a children's playground, baby safety gates, and outdoor play equipment for kids.
Location & Services
The hotel is located in the Hotel Zone, an 8-minute drive from downtown Cancún and 25 minutes from Cancún International Airport. Nearby attractions include Cancun's nightlife, shopping centers, and historical sites like Chichen Itza and El Rey Mayan Ruins. On-site services include a 24-hour front desk, concierge, currency exchange, tour desk, and free private parking.
Highlights
Beach: Over 2391 yd2 of white sand beach
Water Park: Chaac Water Park with slides & play area
Pools: Heated pools for adults and children
Dining: 2 gourmet restaurants plus buffet & snack bar
Rooms: Junior Suites with kitchenettes & ocean views
Location: Hotel Zone, 8 min from downtown Cancún
“The Meliá Casa Maya impressed me with its sprawling beachfront and family-friendly water park, making it a relaxed base for exploring Cancun's Hotel Zone; the spacious suites and variety of dining options also stand out. While the location is ideal for nightlife and shopping, it's the resort's focus on both adult relaxation and children's entertainment that gives it its edge. I'd recommend this spot for families seeking a balanced all-inclusive experience.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Melia Room Ocean View Balcony
2 persons
48 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Melia Room Ocean View
2 persons
41 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
The Level Room Ocean View
2 persons
41 sq. feet
1 King-size bed
Air conditioning
Coffee machine
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.3/10Review score
General
Smoking allowed in designated areas
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Water sports
Tennis court
Services
Room service
Housekeeping
Dining
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Children
Children's pool
Water slides
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Spa lounge
Public Bath
Room features
Air conditioning
Sitting area
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
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Dining Onsite
At Melia Casa Maya Cancun All Inclusive, dining becomes a delightful journey through vibrant international flavors and authentic Mexican cuisine. With a beachfront backdrop and expansive dining spaces, guests can immerse themselves in diverse culinary experiences, from hearty breakfast spreads to exquisite lunch and dinner options.
La Veranda
International buffet
Ambiance
Bright and airy space perfect for leisurely meals with a view of the sprawling beach.
Key Offerings
The breakfast buffet features classic staples like eggs and yoga, alongside a delectable array of fruits, tacos, and salsas. A delightful option for guests seeking variety from morning till evening.
Reservation
No
Breakfast and dinner; operational hours vary.
Las Brisas Restaurant
Mexican and international cuisine
Ambiance
Charming beachfront setting where the gentle sound of waves enhances the dining experience.
Key Offerings
A celebrated selection of Mexican specialties paired with fresh seafood dishes, and international fare to please every palate. Perfect for casual family lunches or romantic dinners by the water.
Reservation
No
Lunch and dinner; operational hours vary.
Hotel Casa Maya Location
Boulevard Kukulcan Km 5.5. Zona Hotelera, Cancun, 77500,
Explore Cancun
Activities and Attractions Near Melia Casa Maya Cancun
Top Attractions
Activities
Dining
Entertainment
Galeon Capitan Hook
11 minutes' walk
A themed pirate dinner cruise offering family-friendly entertainment and stunning views of Cancun's coast.
Scenic Tower Cancun
13 minutes' walk
A 110-meter high panoramic tower with stunning views of the Cancun coastline and surrounding landmarks.
Float Fun Cancun
2 minutes' walk
A fun-filled water park featuring inflatable obstacles, perfect for families looking to enjoy time together.
Interactive Aquarium
4-minute drive
An engaging aquarium where visitors can interact with marine life and enjoy shows and exhibits.
Water Sports
4 minutes' walk
Thrilling activities such as jet-skiing and parasailing available at nearby beaches with rental services.
Yoga by the Beach
15 minutes' walk
Relaxing yoga sessions on the beach, offered at sunrise, perfect for self-care enthusiasts.
Snorkeling Tours
15 minutes' drive
Guided tours to nearby coral reefs, available for early bookings, ideal for adventure seekers.
Cocoa Grill & Seafood Restaurante
11 minutes' walk
Casual dining with a focus on fresh seafood, offering local dishes, friendly service, and a charming vibe.
El Fish Fritanga
10 minutes' drive
A laid-back atmosphere with a menu filled with local favorites and fresh seafood; vegetarian options available.
Casa Tequila Restaurant
5 minutes' drive
Traditional Mexican fare in a festive setting, popular for its tequila selection and vibrant ambiance.
Coco Bongo
40 minutes' walk
A famous nightlife venue known for its spectacular shows, including music and acrobatics, great for all ages.
The City Nightclub
40 minutes' walk
One of the largest nightclubs in Latin America, featuring international DJs and an electric atmosphere.
Palazzo Nightclub
40 minutes' walk
A luxurious nightlife experience with a glamorous setting, offering themed parties and live performances.
Tips on navigating the city
City Centre
Cancun 11 min · 4.5 mi
Airports
Isla Mujeres (ISJ) 33 min · 13.7 mi
Cancun (CUN) 35 min · 14.1 mi
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Property information and rules
Check-in
from 14:59-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Casa Maya guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
258
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 1209 verified reviews
8.7 /10
Great
83 %
Recommend
Breakfast
5.6/10
Cleanliness
8.7/10
Comfort
8.7/10
Facilities
8.3/10
Free WiFi
9.1/10
Location
8.7/10
Paid Wi-Fi
8.1/10
Staff
8.4/10
Value for money
7.9/10
Pros
Spacious rooms
Beautiful beach
Good dinner buffet
Pleasant temperature
Cons
Rude staff
Dirty unit
Poorly stocked bar
Complicated switches
Guest reviews
based on 1999 reviews
4/5
based on 245 reviews
8.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Casa Maya
Which landmarks are closest to the fantastic 4-star Hotel Casa Maya?
Guests of the fantastic 4-star Hotel Casa Maya can visit Calle Pez Volador (nearly 5 minutes' walk from the accommodation), or Playa Langosta Public Beach placed 10 minutes' walk away.
Is there free parking in Hotel Casa Maya?
Yes, Hotel Casa Maya offers guests to park their cars at parking spaces for free.
What are the booking prices at the hotel?
The prices at the hotel start from $79.
What payment methods are available in the Cancun hotel?
At the Cancun hotel, you can pay using American Express, Mastercard, and Visa.
What room types does the fantastic 4-star Hotel Casa Maya comprise?
The fantastic 4-star Hotel Casa Maya offers such room types as Pool Side King Suite, Pool Side King Room, and Melia Queen Suite.
Are there any cleaning services provided at the fantastic 4-star Hotel Casa Maya?
Yes, the fantastic 4-star Hotel Casa Maya offers dry cleaning and housekeeping service.
Which facilities are provided in the hotel?
Top locations of the hotel include baggage storage and a restaurant, whereas guests' safety will be ensured with 24-hour security service and luggage storage.
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